From Neighbors Opening Their Doors to Technology Opening New Pathways to Safety

Nearly 50 years ago, Turning Point of Lehigh Valley began providing services to people experiencing domestic violence. In those early days, there were no sophisticated systems, few legal protections for survivors, and limited public funding available to support this life-saving work.

What existed instead was a remarkable group of volunteers determined to help. They took turns answering crisis calls and opened their own homes to individuals and families seeking safety. Survivors fleeing abuse were offered meals, shelter, and compassionate support from neighbors who believed everyone deserved to live free from violence.

While much has changed since the 1970s, our mission remains the same.

Today, Turning Point serves more than 3,000 survivors each year throughout the Greater Lehigh Valley. The volunteer-driven approach that pioneered what we now call mobile advocacy has evolved to meet the realities of a modern world. Our advocates connect with survivors wherever they are through secure communication systems, encrypted technology, and a network of formalized community partnerships. A dedicated team of professional advocates provides safety planning, support, and resources across our region, while a small but committed development team works to secure the funding needed to sustain these critical services.

This Domestic Violence Awareness Month, we are proud to recognize two Partner Sponsors, TierPoint and WIZE, whose support helps make this work possible. Beyond their generous financial contributions, these organizations provide expertise and technology that strengthen our ability to deliver responsive, survivor-centered services.

TierPoint: Providing the Foundation for Safe, Secure Services

As survivors increasingly rely on technology to access support, ensuring secure and reliable systems has become essential. TierPoint plays a critical role in helping Turning Point maintain the safe network infrastructure required to protect sensitive information and provide uninterrupted services.

According to Paul Mazzucco, TierPoint CISO & TPLV Board President, “My volunteer work with Turning Point of the Lehigh Valley allows me to use the secure infrastructure we built at TierPoint to offer victims of domestic violence access to digital services they can trust. TierPoint is proud to partner with such a worthwhile organization.

TierPoint’s partnership helps ensure that when survivors reach out for help, the technology supporting that connection is secure, dependable, and designed with safety in mind.”

WIZE: Leveraging Innovation to Strengthen Our Mission

Effective fundraising and communication are vital to sustaining services for thousands of survivors each year. Through innovative AI-driven solutions, Wize helps Turning Point streamline fundraising efforts and enhance messaging, allowing our team to work more efficiently and deepen engagement with supporters.

“At WIZE, we believe technology should serve people – and partnering with Turning Point is a perfect expression of that belief. It’s an honor to support an organization that has been at the center of this community’s response to domestic violence for nearly 50 years. We’re proud to help the Turning Point team tell their story and connect with the donors who make that work possible,” says Louis Diaz, CEO.

Partners in Creating Safer Futures

The volunteers who answered phones and opened their homes nearly five decades ago laid the foundation for the work we do today. While the tools have evolved, the heart of the mission remains unchanged: providing safety, support, and hope to those affected by domestic violence.

We are grateful to Paul, Louis, and the entire teams at TierPoint and WIZE for helping us carry that mission forward. Their partnership demonstrates how businesses can play a meaningful role in creating safer communities and ensuring survivors continue to have access to the support they need, when they need it most.

Together, we are building on a legacy of compassion while creating new pathways to safety for the future.